Patient Service Representative Part-Time

Comprehensive Breast Care Center Inc. dba Solis; Chevy Chase (MD); Hybrid; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Paid Holidays

Backup Child/Adult Care

Job summary

Comprehensive Breast Care Center Inc. dba Solis is seeking a part-time Patient Service Representative in Chevy Chase, MD. You will greet patients, collect demographic and insurance details in RIS, and manage registrations and payments to ensure smooth center operations.

The role requires strong customer service, basic math, and familiarity with medical terminology. Office software experience, including RIS, is preferred; 30 hours weekly, with 2:00pm–7:30pm shifts.

Qualifications

• High School diploma required.
• Two years healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematics; ability to sit and/or stand for long periods.
• Experience using Microsoft Office Suite; RIS software preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Completely and accurately register patients including input of demographic and insurance information into RIS and verifying accuracy of existing information.
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
• Process necessary paperwork by scanning documents and maintain confidentiality; linked to the patient’s medical record.
• Responsible for collecting patient payments and explaining benefits; verify insurance when necessary.
• Prepare paperwork for future appointments including additional paperwork needed for specific exams or payors as necessary.
• Ensure all diagnostic tests have required orders and follow up on outstanding requests.
• Schedule and reschedule patients as necessary.
• Generate daily invoice journal and reconcile payments using Daily Reconciliation Report.
• Participate in front office training to stay abreast of front office policy and procedures.

Skills

Customer service experience

Healthcare registration experience

Cash handling

Medical terminology

Reading and writing

Basic math

MS Office

Education

High School diploma

Tools

RIS software

Microsoft Office Suite

Job description

Looking to elevate your career? Join us!

Patient Service Representative Part Time

Work Location:

4445 Willard Avenue, Suite 200, Chevy Chase, MD 20815

Work Hours:

Part-Time, 30 hours weekly, Monday-Friday, 2:00pm-7:30pm

Hourly Rate

: $18.00 to $23.00 commensurate with experience

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Washington Radiology by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:

• Patient-Focused Team
• Cohesive and Friendly Environment
• Supportive and Encouraging Atmosphere

Here is what you will need:

• High School diploma;
• Two years of healthcare registration or customer service experience preferred
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

• Provide services and support for the following areas:

• Understands, promotes and demonstrates the Solis Way

• Greet patients in a professional and friendly manner;

• Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;

• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;

• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;

• Responsible for collecting patient payments which can include explaining benefits given from

• insurance verification when necessary;

• Prepare paperwork for future appointments incorporating additional paperwork needed for

• specific exams or payors as necessary;

• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding

• requests;

• Schedule and reschedule patients as necessary;

• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;

• Participate in front office training to stay abreast of front office policy and procedures

Why Washington Radiology?

• A Great Place to Work for the fourth year in a row!
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.