Patient Service Representative PRN (As Needed)

Solis Mammography; Sterling (VA); On-site; USD 19,000 - 30,000; Part time

Job summary

Washington Radiology in Sterling, VA is seeking a PRN Patient Service Representative to greet and register patients, handle insurance data in RIS, and collect payments. The role supports smooth patient flow and accurate front desk operations in a care-driven environment.

The position requires basic medical terminology knowledge and experience with Microsoft Office; RIS software proficiency is a plus. PRN shifts cover PTO and call outs, typically weekdays in a primary care setting.

Qualifications

• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology, preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Experience using Microsoft Office Suite; RIS software preferred.

Responsibilities

• Greet patients and register them, input demographic and insurance data into RIS.
• Explain forms and assist with completion; maintain confidentiality.
• Process patient payments and verify insurance benefits when needed.
• Schedule and reschedule patient appointments; generate daily invoice journal.
• Provide front office training and support.

Skills

Customer service

Healthcare registration

Cash handling

RIS software

Microsoft Office

Communication

Tools

RIS software

Microsoft Office

Job description

Patient Service Representative PRN (As Needed)

#2844

At Washington Radiology, we save lives. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our service based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care.

Job Description

Patient Service Representative PRN As Needed

Looking to elevate your career? Join us!

Work Location:21351 Ridgetop Cir Ste 100, Sterling, VA 20166

Work Hours:PRN as needed to help cover for PTO and call outs as needed Monday-Friday, 7:00am-5:00pm

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Washington Radiology by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:

• Patient-Focused Team
• Cohesive and Friendly Environment
• Supportive and Encouraging Atmosphere

Here is what you will need:

• Two years of healthcare registration or customer service experience preferred
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

• Provide services and support for the following areas:
• Understands, promotes and demonstrates the Solis Way
• Greet patients in a professional and friendly manner;
• Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
• Responsible for collecting patient payments which can include explaining benefits given from
• insurance verification when necessary;
• Prepare paperwork for future appointments incorporating additional paperwork needed for
• specific exams or payors as necessary;
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
• requests;
• Schedule and reschedule patients as necessary;
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
• Participate in front office training to stay abreast of front office policy and procedures

Why Washington Radiology?

• A Great Place to Work for the fourth year in a row!

Area of Interest

Patient and Center Support

Position Type

PRN

Hourly

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Solis Mammography complies with applicable Federal civil rights laws and does not discriminate on the basis of age, gender, disability, race, color, ancestry, citizenship, religion, pregnancy, sexual orientation, gender identity or expression, national origin, medical condition, marital status, veteran status, payment source or ability, or any other basis prohibited by federal, state, or local law .

EEO is the Law