Patient Services Specialist - Front Desk & Scheduling

Mercy Health; Paducah (KY); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Benefits package

Paid time off

Tuition assistance

Resumo da oferta

Mercy Health in Paducah is seeking a Patient Services Representative to be the first point of contact for patients. You will register patients, verify demographics, collect insurance cards, and explain financial options while maintaining accurate records and strong customer service.

The role involves scheduling, handling referrals, authorizations when needed, and supporting multiple practice locations as required.

Qualificações

• Registration experience preferred.
• Strong communication and interpersonal skills.
• Customer-focused and detail-oriented.

Responsabilidades

• Serves as primary contact between patients and practices.
• Registers patients, verifies demographics and insurance information.
• Explains financial options and collects payments.
• Schedules appointments and enters scheduling data.
• Maintains accurate patient records and supports multiple locations.

Conhecimentos

Customer service

Communication

Formação académica

High School Diploma or GED

Ferramentas

EHR systems

Descrição da oferta de emprego

Mercy Health in Paducah is seeking a Patient Services Representative to be the first point of contact for patients. You will register patients, verify demographics, collect insurance cards, and explain financial options while maintaining accurate records and strong customer service.

The role involves scheduling, handling referrals, authorizations when needed, and supporting multiple practice locations as required.