Patient Services Specialist — Front Desk & Scheduling

USC Auxiliary Services; Los Angeles (CA); Presencial; USD 30.000 - 37.000; Tempo integral

Benefícios oferecidos por esta vaga

Benefits package

USC Benefits

Resumo da vaga

USC Auxiliary Services is seeking a Patient Services Specialist in Los Angeles, CA. The role focuses on greeting patients, handling registrations, and assisting with insurance and billing questions to ensure a smooth patient flow.

The ideal candidate will have a high school diploma or associate’s degree, front desk experience in a medical setting, and strong organizational and communication skills for a fast-paced clinic environment.

Qualificações

• High School Diploma or Associate’s Degree required.
• Front desk experience in a medical clinic is preferred.
• Familiarity with medical authorizations and insurance processes is expected.
• Strong organizational and multitasking abilities are essential.
• Excellent communication and interpersonal skills are required.
• Proficiency in computer skills and data entry is necessary.
• Ability to handle confidential information in a fast-paced setting.

Responsabilidades

• Greet and check in patients at the front desk.
• Navigate medical authorizations and insurance steps.
• Assist patients with insurance and billing inquiries.
• Schedule appointments and manage the clinic calendar.
• Maintain accurate patient records with precision.
• Deliver exceptional customer service to patients and families.
• Collaborate with medical staff to ensure smooth clinic operations.
• Support the team with administrative tasks as needed.

Conhecimentos

Front desk experience

Medical insurance processes

Scheduling appointments

Customer service

HIPAA compliance

Data entry

Formação

High School Diploma or Associate’s Degree

Descrição da vaga

USC Auxiliary Services is seeking a Patient Services Specialist in Los Angeles, CA. The role focuses on greeting patients, handling registrations, and assisting with insurance and billing questions to ensure a smooth patient flow.

The ideal candidate will have a high school diploma or associate’s degree, front desk experience in a medical setting, and strong organizational and communication skills for a fast-paced clinic environment.