Patient Services Specialist – Front Desk & Scheduling

Solaris Health Holdings LLC; Lecanto (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Solaris Health Holdings LLC in Lecanto, FL seeks a Patient Service Representative I to be the first point of contact for patients, handling calls and greeting visitors while ensuring a warm, professional experience.

You will manage front desk operations, register patients, collect payments, verify insurance, and coordinate appointments, always protecting patient confidentiality and supporting smooth clinic workflows.

Qualifications

• High School Diploma or equivalent is required.
• 1-3 years of customer service experience required.
• Healthcare or medical office experience preferred.
• Basic CPT/ ICD-10 knowledge preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and visitors at the front desk.
• Register new patients and update demographics.
• Schedule appointments and coordinate clerical tasks.
• Collect co-pays, deductibles, and outstanding balances.
• Verify insurance information and obtain referrals when required.
• Scan and file medical records; maintain PHI confidentiality.
• Notify providers of patient arrivals and manage patient flow.
• Respond to patient inquiries courteously.
• Maintain front desk area clean and organized.
• Other duties as assigned.

Skills

Microsoft Office

EMR navigation

Phone handling

Customer service

Organizational skills

Excellent communication

Education

High School Diploma or equivalent

Some college coursework

Tools

EMR software

Insurance verification tools

Job description

Solaris Health Holdings LLC in Lecanto, FL seeks a Patient Service Representative I to be the first point of contact for patients, handling calls and greeting visitors while ensuring a warm, professional experience.

You will manage front desk operations, register patients, collect payments, verify insurance, and coordinate appointments, always protecting patient confidentiality and supporting smooth clinic workflows.