Patient Services Specialist - Front Desk & Scheduling

Select Medical; Henderson (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on our CareerLadd

Growth Opportunities on our CareerLadd

Job summary

Dignity Health Outpatient Center is seeking a Patient Service Specialist to manage front-desk duties at the Henderson location. You will greet patients, answer calls, and schedule appointments with medical software while handling insurance verifications and pre-authorizations.

This on-site role supports efficient billing and smooth patient flow. The position requires HS diploma or GED with customer service experience preferred; familiarity with insurance verification and healthcare office

Qualifications

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare/medical office administration preferred.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience.
• Answers phone.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Insurance verifications, referrals and pre-authorizations.
• Schedules patient appointments and checks them in at arrival.
• Collection of co-pays.
• Daily cash balancing and weekly banking deposits.
• Patient intake and data entry to ensure proper billing.
• Complete daily billing reports and work with central billing office (CBO).
• Communication and teamwork with clinic staff and all supporting departments to ensure a seamless experience.

Skills

Customer service

Phone etiquette

Communication

Education

HS diploma or GED

Tools

Medical office software

Insurance verification

Job description

Dignity Health Outpatient Center is seeking a Patient Service Specialist to manage front-desk duties at the Henderson location. You will greet patients, answer calls, and schedule appointments with medical software while handling insurance verifications and pre-authorizations.

This on-site role supports efficient billing and smooth patient flow. The position requires HS diploma or GED with customer service experience preferred; familiarity with insurance verification and healthcare office