Patient Service Specialist

Select Medical; Las Vegas (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on our Career LAP

Job summary

Dignity Health - Outpatient Center in Las Vegas seeks a Patient Service Specialist to greet patients, answer calls, schedule appointments, verify insurance, and handle front desk duties.

The role requires HS diploma or GED, strong customer service, and knowledge of insurance verification; benefits include medical/dental/vision, 401(k) matching, PTO, employee discounts, and growth opportunities on our career ladder.

Qualifications

• HS diploma or GED is required.
• Customer service experience is preferred.
• Knowledge of insurance verification preferred.
• Healthcare/medical/dental office administration experience preferred.

Responsibilities

• Greets patients with excellent customer service to create a positive experience.
• Answers phone and schedules appointments using medical office software.
• Verifies insurance, handles referrals and pre-authorizations.
• Checks in patients and collects co-pays.
• Balances daily cash and deposits; supports billing processes.
• Performs patient intake and data entry for correct billing.

Skills

Customer service

Insurance verification

Phone etiquette

Education

HS diploma or GED

Tools

Medical office software

Job description

Overview

Dignity Health - Outpatient Center

Patient Service Specialist

**Front Desk Receptionist Position**

Status: Monday –Friday 8-6

Location: 821 N. Nellis Blvd. #130, Las Vegas NV 89110

Pay Range: $18.50 - $22.00 based on experience

Job Benefits include:

• Competitive salary
• PTO
• Medical, Dental, Vision Insurance
• 401(K) Matching
• Employee Discount
• Growth Opportunities on our Career Ladder

Schedule: Monday-Friday (Some Saturdays Required)

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phone
• Utilize medical office software to schedule new and follow-up appointments for patients
• Insurance verifications, referrals and pre-authorizations
• Schedules patients appointments and checks them in at arrival
• Collection of co-pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments…

Qualifications

Minimum Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience required
• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift