Healthcare Front Office Specialist - Patient Concierge

UNLV Medicine; Las Vegas (NV); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

12 Paid holidays per year

20 PTO days per year

3% 401K contribution after 90 days

Medical, Dental, Vision benefits start

Job summary

UNLV Health is seeking a Front Office Specialist for the Las Vegas area. The role handles patient scheduling, greeting visitors, phone calls, and insurance verification, supporting daily clinic operations.

This full-time position requires at least six months in customer service, a high school diploma, and comfort with MS Office. Bilingual Spanish is a plus; the team aims for organized, patient-focused service across multiple locations.

Qualifications

• Minimum six (6) months experience in customer service; preferably in healthcare.
• Current and valid driver’s license.
• Demonstrated ability to use a computer with Microsoft Office knowledge.
• Knowledge of ICD-10 and CPT coding guidelines.
• Medical terminology and knowledge of Medicare guidelines.
• Must be well organized and detail-oriented.
• Ability to establish and maintain effective working relationships with patients, team members, physicians and the public.
• Bilingual Spanish a plus.

Responsibilities

• Schedules patient appointments and greets patients and visitors.
• Answers and directs phone calls; checks patients in and out.
• Verifies insurance eligibility and assists in general office duties.

Skills

Customer service

Healthcare knowledge

Computer skills (MS Office)

Education

High School Diploma or equivalent

Job description

UNLV Health is seeking a Front Office Specialist for the Las Vegas area. The role handles patient scheduling, greeting visitors, phone calls, and insurance verification, supporting daily clinic operations.

This full-time position requires at least six months in customer service, a high school diploma, and comfort with MS Office. Bilingual Spanish is a plus; the team aims for organized, patient-focused service across multiple locations.