Patient Services Coordinator - Front Desk (Full-Time)

AdventHealth; Hendersonville (NC); Presencial; USD 21.000 - 34.000; Jornada completa

Descripción de la vacante

AdventHealth in Hendersonville, NC is seeking a friendly patient service representative to join our day shift. Location: 50 Hospital Drive, Hendersonville, NC. You will greet patients, schedule appointments, collect payments, verify insurance, and support timely patient flow.

The ideal candidate has a high school diploma and at least one year of related experience. This full-time role offers day hours, paid training, and the chance to contribute to compassionate, whole-person care.

Formación

• High School diploma or equivalent required.
• 1+ year related experience preferred.

Responsabilidades

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, including documentation of the call.
• Schedules and confirms patient appointments to reduce no-shows.
• Obtains insurance authorizations and verifies coverage prior to appointments.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.

Educación

High School Grad or Equiv

Descripción del empleo

AdventHealth in Hendersonville, NC is seeking a friendly patient service representative to join our day shift. Location: 50 Hospital Drive, Hendersonville, NC. You will greet patients, schedule appointments, collect payments, verify insurance, and support timely patient flow.

The ideal candidate has a high school diploma and at least one year of related experience. This full-time role offers day hours, paid training, and the chance to contribute to compassionate, whole-person care.