Patient Service Specialist

Select Medical; Henderson (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on our CareerLadd

Growth Opportunities on our CareerLadd

Job summary

Dignity Health Outpatient Center is seeking a Patient Service Specialist to manage front-desk duties at the Henderson location. You will greet patients, answer calls, and schedule appointments with medical software while handling insurance verifications and pre-authorizations.

This on-site role supports efficient billing and smooth patient flow. The position requires HS diploma or GED with customer service experience preferred; familiarity with insurance verification and healthcare office

Qualifications

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare/medical office administration preferred.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience.
• Answers phone.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Insurance verifications, referrals and pre-authorizations.
• Schedules patient appointments and checks them in at arrival.
• Collection of co-pays.
• Daily cash balancing and weekly banking deposits.
• Patient intake and data entry to ensure proper billing.
• Complete daily billing reports and work with central billing office (CBO).
• Communication and teamwork with clinic staff and all supporting departments to ensure a seamless experience.

Skills

Customer service

Phone etiquette

Communication

Education

HS diploma or GED

Tools

Medical office software

Insurance verification

Job description

Overview

Dignity Health - Outpatient Center

Patient Service Specialist

Front Desk Receptionist Position

Status: Full-Time Monday - Friday 9am - 6pm

Location: 2904 W Horizon Ridge Pkwy Suite 121, Henderson, NV 89052

Pay Range: $18.50 - $22.00 based on experience

Job Benefits include:

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on our Career Ladder

Schedule: Monday-Friday (Some Saturdays Required)

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience

• Answers phone

• Utilize medical office software to schedule new and follow-up appointments for patients

• Insurance verifications, referrals and pre-authorizations

• Schedules patients appointments and checks them in at arrival

• Collection of co-pays

• Daily cash balancing and weekly banking deposits

• Patient intake and data entry to ensure proper billing

• Complete daily billing reports and work with central billing office (CBO)

• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience

• Other duties as assigned

Qualifications

Minimum Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience required
• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law

Location : Location US-NV-Henderson

Job ID 388181

Position Type Full Time

Experience (Years) 0

Category Administrative - Customer Service

Company Dignity Health Physical Therapy

Min USD $18.50/Hr.

Max USD $22.00/Hr.