On-site Patient Experience Specialist - Front Desk

P3 Health Partners, Inc.; Henderson (NV); On-site; USD 25,000 - 33,000; Full time

Job summary

P3 Health Partners, Inc. is seeking a Patient Services Specialist in Henderson, NV. The role involves front-desk patient interaction, scheduling, insurance verification, and administrative support to ensure a welcoming, efficient clinic environment.

You will work on-site and engage patients and visitors with compassion and professionalism. The ideal candidate has 1+ year in healthcare, a high school diploma or GED, and solid communication skills.

Qualifications

• 1+ years experience in healthcare related field.
• Excellent communication and patient-facing skills.
• Familiarity with Athena or Cerner is a plus.
• High school diploma or GED required.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Verify patient demographics and insurance information.
• Schedule appointments and manage cancellations/reschedules.
• Answer multi-line phone system and direct inquiries as needed.
• Assist with administrative tasks (scanning, faxing, records management).
• Maintain a tidy, welcoming waiting area.
• Support back office staff and providers as needed.
• Work independently with minimal supervision in clinic environments.
• Maintain patient confidentiality and HIPAA compliance.
• Contribute to efficient clinic workflow and positive patient experience.

Skills

Communication

Customer service

Time management

HIPAA compliance

Medical terminology

Teamwork

Education

High school diploma/GED

Tools

Athena

Cerner

Job description

P3 Health Partners, Inc. is seeking a Patient Services Specialist in Henderson, NV. The role involves front-desk patient interaction, scheduling, insurance verification, and administrative support to ensure a welcoming, efficient clinic environment.

You will work on-site and engage patients and visitors with compassion and professionalism. The ideal candidate has 1+ year in healthcare, a high school diploma or GED, and solid communication skills.