Patient Services Specialist — Front Desk & Scheduling

Physical Rehabilitation Network (PRN); Encinitas (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Student loan repayment options

Professional development resources

Job summary

Physical Rehabilitation Network (PRN) is seeking a Patient Services Representative for the Encinitas clinic. You will greet patients, schedule appointments, collect information, and support front desk operations to ensure a smooth patient experience.

This 40-hour-per-week role pays $18-$20 per hour based on experience, with clinic hours Monday–Friday, 7am–7pm, at 205 S El Camino Real, Encinitas, CA 92024.

Qualifications

• High school diploma or equivalent; healthcare administrationeducation is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and required documentation.
• Maintain patient records and keep front office area neat and organized.
• Coordinate with clinical staff to ensure a seamless patient experience.

Skills

Customer service

Scheduling

Office software

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Healthcare administration education (bonus)

Tools

Scheduling software

Patient records systems

Job description

Physical Rehabilitation Network (PRN) is seeking a Patient Services Representative for the Encinitas clinic. You will greet patients, schedule appointments, collect information, and support front desk operations to ensure a smooth patient experience.

This 40-hour-per-week role pays $18-$20 per hour based on experience, with clinic hours Monday–Friday, 7am–7pm, at 205 S El Camino Real, Encinitas, CA 92024.