Patient Access & Scheduling Specialist

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Lehigh Valley Health Network, Inc. is seeking a Scheduling Coordinator to manage patient appointments, procedures, and exams across multiple departments. You will ensure accurate data entry and smooth communication between patients, staff, and referring offices.

The role requires a High School Diploma or GED, with 6 months in medical office or related work. Confidentiality, fast pace, and proficiency with Microsoft Office are essential; EPIC familiarity and English/Spanish bilingual ability are

Qualifications

• High School Diploma or GED required; 6 months medical office, call center, or customer service experience preferred.
• In lieu of experience, an Associate's Degree or higher may be accepted.
• Demonstrates ability to maintain confidentiality and work in a fast-paced environment.
• Detail-oriented with accurate data entry into electronic systems; proficient with Microsoft Office.

Responsibilities

• Coordinates patient scheduling for appointments, procedures, and exams across multiple hospital/department sites.
• Facilitates communication between staff, referral sources, and physician offices regarding scheduling concerns.
• Verifies patient insurance and demographics as part of scheduling workflow.

Skills

Detail-oriented

Microsoft Office

Confidentiality

Multitasking

Education

High School Diploma/GED

Associate's Degree

Tools

EPIC

Scheduling Systems

Job description

Lehigh Valley Health Network, Inc. is seeking a Scheduling Coordinator to manage patient appointments, procedures, and exams across multiple departments. You will ensure accurate data entry and smooth communication between patients, staff, and referring offices.

The role requires a High School Diploma or GED, with 6 months in medical office or related work. Confidentiality, fast pace, and proficiency with Microsoft Office are essential; EPIC familiarity and English/Spanish bilingual ability are