Patient Access & Scheduling Specialist

Lehigh Valley Health Network, Inc.

Allentown, Northern (Lehigh County, KY)

Hybrid

USD 42,000 - 54,000

Full time

3 days ago

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Job summary

Lehigh Valley Health Network, Inc. is seeking a Scheduling Coordinator to manage patient appointments, procedures, and exams across multiple departments. You will ensure accurate data entry and smooth communication between patients, staff, and referring offices.

The role requires a High School Diploma or GED, with 6 months in medical office or related work. Confidentiality, fast pace, and proficiency with Microsoft Office are essential; EPIC familiarity and English/Spanish bilingual ability are

Qualifications

High School Diploma or GED required; 6 months medical office, call center, or customer service experience preferred.
In lieu of experience, an Associate's Degree or higher may be accepted.
Demonstrates ability to maintain confidentiality and work in a fast-paced environment.
Detail-oriented with accurate data entry into electronic systems; proficient with Microsoft Office.

Responsibilities

Coordinates patient scheduling for appointments, procedures, and exams across multiple hospital/department sites.
Facilitates communication between staff, referral sources, and physician offices regarding scheduling concerns.
Verifies patient insurance and demographics as part of scheduling workflow.