Patient Services Specialist - Front Desk & Registration PRN

aah; Council Oaks (NC); In loco; USD 27.000 - 41.000; Part-time

Descrizione del lavoro

Advocate Health is seeking a PRN, part-time Front Desk Associate to support the Union, Anson, Matthews and Indian Trail offices during hours from 7:00am to 6:00pm, Monday through Friday. The role focuses on patient registration, insurance verification, scheduling, and cash handling within a fast-paced outpatient setting.

Applicants should have a High School Diploma or GED, computer experience, and customer relations experience; experience with Medical Records Software and front desk practice is

Competenze

• High School Diploma or GED required.
• Experience with Medical Records Software preferred, Front desk practice experience preferred.
• Computer experience required. Customer relations experience required.

Mansioni

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Conoscenze

Customer service

Interpersonal skills

Critical thinking

Teamwork

Multitasking

Data entry

Front desk duties

Cash handling

Regulatory compliance

Emergency codes knowledge

Formazione

High School Diploma or GED

Strumenti

Medical Records Software

Front desk software

Descrizione del lavoro

Advocate Health is seeking a PRN, part-time Front Desk Associate to support the Union, Anson, Matthews and Indian Trail offices during hours from 7:00am to 6:00pm, Monday through Friday. The role focuses on patient registration, insurance verification, scheduling, and cash handling within a fast-paced outpatient setting.

Applicants should have a High School Diploma or GED, computer experience, and customer relations experience; experience with Medical Records Software and front desk practice is