Patient Services Specialist — Front Desk & Patient Care

Forefront Dermatology; Mountain Brook (AL); On-site; USD 18,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account $500 matching

PTO and Holiday pay

Company paid life insurance

Long term disability

Short term disability (voluntary)

Additional life insurance

Accident and Critical Illness Coverage

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Mountain Brook, AL seeks a Patient Service Representative to handle front-desk duties, insurance verification, and patient check-in. You will manage a multi-line phone system, maintain records, and process co-pays in a fast-paced dermatology clinic.

Ideal candidates have strong communication, customer service skills, and the ability to multitask in a supportive team environment. This is a part-time role with clinic hours across weekdays.

Qualifications

• High school diploma or equivalent required.
• 1+ years medical office experience preferred.
• Proficient with basic computer functions and office equipment.
• Strong customer service, communication and organizational skills.

Responsibilities

• Check-in patients and verify insurance and appointments.
• Greet patients and manage a multi-line phone system.
• Scan documents into the EHR and maintain files.
• Collect co-pays and cash payments and support reception tasks.
• Schedule follow-up appointments and assist with routine office duties.

Skills

Customer service

Communication

Multitasking

Attention to detail

Typing speed

Education

High school diploma

Tools

Electronic Health Records (EHR)

Job description

Forefront Dermatology in Mountain Brook, AL seeks a Patient Service Representative to handle front-desk duties, insurance verification, and patient check-in. You will manage a multi-line phone system, maintain records, and process co-pays in a fast-paced dermatology clinic.

Ideal candidates have strong communication, customer service skills, and the ability to multitask in a supportive team environment. This is a part-time role with clinic hours across weekdays.