Patient Services Specialist — Medical Office Front Desk

Forefront Dermatology; Bozeman (MT); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account (HSA)

PTO and Holiday pay

Company paid life insurance

Long term disability (full-time)

Voluntary short term disability (full‑

Job summary

Forefront Dermatology in Bozeman, MT is hiring a full-time Patient Service Representative to manage check-in, verify insurance, and handle a multi-line phone system in a fast-paced clinic. The role includes scanning documents into the electronic health record, scheduling follow-ups, handling payments and co-pays, and maintaining a tidy reception area.

A high school diploma and 1+ year medical office experience are preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ years of recent medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Typing at least 40 wpm preferred.
• Attention to detail and ability to multi-task.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled and no-show appointments.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Multi-tasking

Typing 40 wpm

Teamwork

Confidentiality

Learn new software quickly

Operate office equipment

Education

High School Diploma or equivalent

Tools

Electronic health record

Job description

Forefront Dermatology in Bozeman, MT is hiring a full-time Patient Service Representative to manage check-in, verify insurance, and handle a multi-line phone system in a fast-paced clinic. The role includes scanning documents into the electronic health record, scheduling follow-ups, handling payments and co-pays, and maintaining a tidy reception area.

A high school diploma and 1+ year medical office experience are preferred.