Patient Services Specialist - Front Desk & Coordination

Community Health Network; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Community Health Network in Indianapolis is seeking a Patient Service Representative to provide exceptional administrative support to patients. Duties include checking patients in, collecting payments, scheduling appointments, and verifying insurance eligibility.

The ideal candidate will have strong communication skills, attention to detail, and at least one year of healthcare experience or two years of customer service experience. Join our team to make a difference in patient care.

Qualifications

• 1 year of experience in a healthcare environment or at least 2 years of customer service experience.
• Knowledge of medical terminology preferred.
• Strong computer skills, including Intranet, Internet, and web-based applications.

Responsibilities

• Check patients in for appointments and collect payments.
• Answer telephones and take accurate messages.
• Schedule appointments and coordinate referrals.

Skills

Strong listening and communication skills

Ability to work under pressure

Multi-tasking

Attention to detail

Strong organization skills

Ability to maintain confidentiality

Education

High school diploma or GED equivalent

Tools

Electronic medical records systems

Microsoft Excel

Microsoft Word

Job description

Community Health Network in Indianapolis is seeking a Patient Service Representative to provide exceptional administrative support to patients. Duties include checking patients in, collecting payments, scheduling appointments, and verifying insurance eligibility.

The ideal candidate will have strong communication skills, attention to detail, and at least one year of healthcare experience or two years of customer service experience. Join our team to make a difference in patient care.