Patient Services Specialist — Front Desk Champion

Physical Rehabilitation Network, LLC.; Caldwell (ID); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Student loan repayment options

Clinical incentive opportunities

Job summary

Physical Rehabilitation Network (PRN) seeks a Patient Service Representative to provide frontline reception and administrative support in a clinic setting. You will greet patients, schedule appointments, verify insurance, and ensure a smooth patient experience.

Ideal candidates have a high school diploma and customer service experience in healthcare; strong communication and organizational skills are essential for this full-time role in Idaho.

Qualifications

• High school diploma or equivalent; healthcare administration coursework is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information and insurance details.
• Support a positive clinic culture and assist with front office tasks during downtime.

Skills

Customer service

Interpersonal skills

Attention to detail

Scheduling systems

Education

High school diploma or equivalent

Healthcare administration coursework (preferred)

Tools

Office software

Scheduling software

Job description

Physical Rehabilitation Network (PRN) seeks a Patient Service Representative to provide frontline reception and administrative support in a clinic setting. You will greet patients, schedule appointments, verify insurance, and ensure a smooth patient experience.

Ideal candidates have a high school diploma and customer service experience in healthcare; strong communication and organizational skills are essential for this full-time role in Idaho.