Patient Services Specialist

Physical Rehabilitation Network (PRN); Highlands Ranch (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Physical Rehabilitation Network (PRN) is seeking a Patient Services Representative in Highlands Ranch, CO to deliver exceptional customer service and support the front desk and administrative team. This role handles scheduling, patient data entry, and insurance verification to ensure a smooth patient experience.

We offer a full-time schedule with pay between $18 and $22 per hour, based on experience and skills, and a supportive work environment within PRN's family of brands focused on quality

Qualifications

• High school diploma or equivalent; healthcare admin training is a plus.
• Experience in a customer service role; healthcare setting preferred.
• Proficient with office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail in handling patient information and documents.

Responsibilities

• Greet and assist patients at the front desk with courtesy and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and required documents.
• Maintain organized front office and coordinate with clinical staff for a smooth patient experience.
• Support front office tasks during downtime, including phones, scanning, scheduling, and payments.

Skills

Customer service

Scheduling

Interpersonal skills

Attention to detail

Healthcare familiarity

Education

High school diploma

Tools

Scheduling systems

Job description

Physical Rehabilitation Network (PRN) is seeking a Patient Services Representative in Highlands Ranch, CO to deliver exceptional customer service and support the front desk and administrative team. This role handles scheduling, patient data entry, and insurance verification to ensure a smooth patient experience.

We offer a full-time schedule with pay between $18 and $22 per hour, based on experience and skills, and a supportive work environment within PRN's family of brands focused on quality