Patient Services Specialist – Front Desk & Admin Support

Physical Rehabilitation Network (PRN); Anaheim (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Job summary

Physical Rehabilitation Network (PRN) in Anaheim, CA is seeking a Patient Services Representative to provide outstanding front office support and patient service. You will greet patients, schedule appointments, collect insurance info, and coordinate with clinical staff to ensure a smooth visit.

This full-time role offers a $19–$22 hourly wage, benefits, and a supportive team focused on compassionate care in a fast-paced clinic environment.

Qualifications

• Prior experience in customer service, preferably in healthcare.
• Strong communication and organizational skills.
• Attention to detail in handling patient information.

Responsibilities

• Greet and assist patients with professionalism and warmth.
• Schedule appointments and answer patient inquiries in-person and by phone.
• Collect and verify patient information and insurance details.
• Maintain accurate patient records and keep front desk organized.
• Coordinate with clinical staff to ensure a seamless patient experience.

Skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Healthcare administration education

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network (PRN) in Anaheim, CA is seeking a Patient Services Representative to provide outstanding front office support and patient service. You will greet patients, schedule appointments, collect insurance info, and coordinate with clinical staff to ensure a smooth visit.

This full-time role offers a $19–$22 hourly wage, benefits, and a supportive team focused on compassionate care in a fast-paced clinic environment.