Patient Services Specialist: Front Desk & Care Coordination

Lifepoint Health; Northern (KY); Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Paid time off

401(k) with company match

Wellness programs

Career growth opportunities

Résumé du poste

UP Health System - Portage is seeking a Patient Services Representative to support patient flow, referrals, and scheduling. You will greet patients, manage check-in/check-out, and handle phones and messages at the front desk, ensuring a smooth, patient-centered experience in a busy medical office.

The role requires a High School Diploma or equivalent and 2+ years of medical office exposure; BLS certification is preferred.

Qualifications

• Education: High School Diploma or Equivalent Required.
• Preferred: 2+ years Medical Office experience; experience with Medical Referrals preferred.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Responsabilités

• Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
• Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
• Collects and posts co-pays, deductibles and past due patient balances at the time of service.

Connaissances

Critical thinking

Decisive judgment

Minimal supervision

Stressful environment

Formation

High School Diploma or Equivalent

Description du poste

UP Health System - Portage is seeking a Patient Services Representative to support patient flow, referrals, and scheduling. You will greet patients, manage check-in/check-out, and handle phones and messages at the front desk, ensuring a smooth, patient-centered experience in a busy medical office.

The role requires a High School Diploma or equivalent and 2+ years of medical office exposure; BLS certification is preferred.