Patient Services Specialist: Check-In & Referrals

Lifepoint Health; Michigan; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Protection

Career Growth

Job summary

UP Health System - Portage is hiring a Patient Services Representative to support front-desk operations and patient flow. You will greet patients, manage check-in/check-out, schedule visits and handle telephone communications, while ensuring accurate collection of co-pays and balances.

This role emphasizes accurate referrals and timely pre-certifications as requested by healthcare providers. We value critical thinking, the ability to work with minimal supervision, and the capacity to thrive in a

Qualifications

• High school diploma or equivalent required.
• Experience with medical referrals preferred.
• Critical thinking, decisive judgment, ability to work with minimal supervision.

Responsibilities

• Facilitate patient referral process and obtain pre-certifications as requested by providers.
• Greet patients, check-in/check-out, schedule appointments and manage telephones and messages.
• Collect and post co-pays, deductibles, and past due balances at the time of service.

Education

High School Diploma or Equivalent

Job description

UP Health System - Portage is hiring a Patient Services Representative to support front-desk operations and patient flow. You will greet patients, manage check-in/check-out, schedule visits and handle telephone communications, while ensuring accurate collection of co-pays and balances.

This role emphasizes accurate referrals and timely pre-certifications as requested by healthcare providers. We value critical thinking, the ability to work with minimal supervision, and the capacity to thrive in a