Patient Services Specialist - Front Desk & Billing

Warren Clinic, Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Warren Clinic, Inc. is seeking a full-time front office professional to handle reception, registration, and billing in our medical practice. The role ensures smooth patient flow and accurate data handling in a busy clinic environment.

Responsibilities include greeting patients, scheduling, collecting co-pays, processing EMR entries, and maintaining organized medical records. A high school diploma and prior front-office experience are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of front-facing customer service or medical office experience preferred.
• Demonstrated PC skills and ability to learn quickly.
• Ability to accurately record and interpret data.
• Excellent interpersonal, written and oral communication skills.
• Ability to organize and prioritize work effectively.

Responsibilities

• Greets and directs patients and visitors according to office protocols.
• Informs patients of delays in care and communicates schedule changes to staff.
• Maintains cleanliness and safety of the office environment.
• Schedules appointments and registers demographic and billing information.
• Uses EMR and computer applications to perform tasks per policies.
• Maintains and files medical records and prepares billing documentation.
• Posts charges and payments to patient accounts and handles self-pay balances.
• Reviews and assists in collections of past due accounts.
• Distributes mail and coordinates communications among patients and staff.

Skills

PC skills

Multi-tasking

Data entry

Interpersonal skills

Written communication

Oral communication

Prioritization

Learning ability

Critical thinking

Accuracy

Education

High School Diploma or GED

Tools

EMR software

Billing software

Job description

Warren Clinic, Inc. is seeking a full-time front office professional to handle reception, registration, and billing in our medical practice. The role ensures smooth patient flow and accurate data handling in a busy clinic environment.

Responsibilities include greeting patients, scheduling, collecting co-pays, processing EMR entries, and maintaining organized medical records. A high school diploma and prior front-office experience are preferred.