Patient Services Front Desk Specialist

Jefferson City Medical Group; Jefferson City (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

PTO

Holiday Leave

401K

Tuition reimbursement

Job summary

Jefferson City Medical Group seeks a friendly healthcare receptionist to check patients in and out, update demographics, and manage insurance records in a busy clinic. The role supports scheduling, payments, and co-pays, while delivering professional front-desk service.

You will handle phone inquiries, maintain patient information, and assist with basic insurance procedures in a safe, compliant environment. Strong computer and communication skills are essential.

Qualifications

• Articulate with clear communication and customer service focus.
• Proficient computer skills and familiarity with clinic software.
• Strong phone skills and professional demeanor in a healthcare setting.

Responsibilities

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

Skills

Articulate

Computer skills

Telephone communication

Education

High school diploma or GED

Job description

Jefferson City Medical Group seeks a friendly healthcare receptionist to check patients in and out, update demographics, and manage insurance records in a busy clinic. The role supports scheduling, payments, and co-pays, while delivering professional front-desk service.

You will handle phone inquiries, maintain patient information, and assist with basic insurance procedures in a safe, compliant environment. Strong computer and communication skills are essential.