Patient Services Specialist – Front Desk & Billing

Pueblo Community Health Center, Inc.; Pueblo, Northern (CO, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pueblo Community Health Center, Inc. is seeking a reception/administrative assistant to support daily clinic operations at several sites. This role focuses on welcoming patients, guiding calls, scheduling appointments, and processing payments with strict attention to confidentiality.

The position requires a High School diploma or equivalent and at least one year in a medical office. Familiarity with billing, data entry, and good Spanish-speaking abilities are a plus.

Qualifications

• High School Diploma or Equivalent, required
• A minimum of one year experience in a medical office preferred
• Experience in data entry helpful
• Experience in insurance billing helpful

Responsibilities

• Answer and direct telephone calls, schedule appointments, process paperwork for daily clinic operations.
• Collect patient payments, assist and direct all contacts, provide excellent customer service.
• Enter, verify and maintain patient billing information, and maintain confidentiality.
• Open and close clinic reception daily; provide substitute coverage at all sites.

Skills

Typing skills

Public relations

Conversational Spanish

Organizational skills

Cash handling

Verbal communication

Written communication

Math reasoning

CPT/ICD coding

Education

High school diploma

Medical office experience

Data entry experience

Insurance billing experience

Job description

Pueblo Community Health Center, Inc. is seeking a reception/administrative assistant to support daily clinic operations at several sites. This role focuses on welcoming patients, guiding calls, scheduling appointments, and processing payments with strict attention to confidentiality.

The position requires a High School diploma or equivalent and at least one year in a medical office. Familiarity with billing, data entry, and good Spanish-speaking abilities are a plus.