Patient Services Specialist: Front Desk & Billing

Williamson Health; Franklin (TN); On-site; USD 34,000 - 50,000; Full time

Job summary

Bone and Joint Institute of Tennessee is seeking a front desk staff member to support patient scheduling, registration, and checkout processes at our Franklin, TN site. You will help maintain accurate records and assist patients with payments while delivering courteous service.

The role requires at least a year in a medical office setting, solid computer skills, and clear English communication in a fast-paced environment.

Qualifications

• At least one year medical office experience and ability to communicate well.
• Proficient in handling front desk tasks and patient interactions with professionalism.
• Able to operate basic office equipment and computer systems.

Responsibilities

• Provides support to Bone and Joint Institute of Tennessee by setting patient appointments, front desk patient registration, patient check out, maintaining records, collecting patient payments and providing customer service.
• Maintains patient records and assists with ensuring HIPAA compliance and data accuracy.

Skills

Medical office experience

Communication skills

English proficiency

Education

High School diploma

Tools

Office equipment operation

Job description

Bone and Joint Institute of Tennessee is seeking a front desk staff member to support patient scheduling, registration, and checkout processes at our Franklin, TN site. You will help maintain accurate records and assist patients with payments while delivering courteous service.

The role requires at least a year in a medical office setting, solid computer skills, and clear English communication in a fast-paced environment.