Patient Services Specialist - Medical Front Desk

Williamson Health; Franklin (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

PTO

Retirement Matching

FSA (Flexible Spending Accounts)

Identity Theft Protection

Legal Aid

Job summary

Bone and Joint Institute of Tennessee in Franklin, part of Williamson Health, seeks a Patient Services Specialist for full-time days. You will manage front desk operations, set appointments, register patients, and support check-in/check-out processes with a focus on accuracy and courtesy.

The role requires at least one year in a medical office, strong communication skills, and proficiency with common office equipment.

Qualifications

• High School graduate or equivalent.
• At least one year of medical office experience and ability to communicate well.
• Competent in the use of computers, printers, fax machines, copy machines, business phones, scanners and other office equipment.
• Must be able to sit, stand, speak and write in English, and operate a computer.

Responsibilities

• Set patient appointments and perform front desk registration.
• Handle patient check-out, maintain records, and collect payments.
• Provide courteous customer service and HIPAA information as needed.
• Verify insurance eligibility prior to visits and updates to patient demographics.

Skills

Communication skills

English fluency

Customer service

Education

High School diploma or equivalent

Tools

Computer literacy

Office equipment (copiers, scanners, phones)

Job description

Bone and Joint Institute of Tennessee in Franklin, part of Williamson Health, seeks a Patient Services Specialist for full-time days. You will manage front desk operations, set appointments, register patients, and support check-in/check-out processes with a focus on accuracy and courtesy.

The role requires at least one year in a medical office, strong communication skills, and proficiency with common office equipment.