Patient Services Specialist | Front Desk & Admin

Summit Rehabilitation; Mill Creek (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Professional development resources

Student loan repayment options

Job summary

Summit Rehabilitation in Mill Creek, WA is seeking a Patient Service Representative to provide friendly front-desk support, schedule appointments, and verify patient insurance details for a smooth patient journey.

You will collaborate with clinical staff, maintain accurate records, and help keep the front office organized while delivering professional service in a fast-paced environment.

Qualifications

• High school diploma or equivalent; healthcare administration education is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and over the phone.
• Collect and verify patient information, insurance details, and documentation accurately.
• Maintain front office area neat, tidy and organized.
• Coordinate with clinical staff to ensure seamless patient experience.

Skills

Interpersonal skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Healthcare administration education

Tools

Office software

Scheduling systems

Job description

Summit Rehabilitation in Mill Creek, WA is seeking a Patient Service Representative to provide friendly front-desk support, schedule appointments, and verify patient insurance details for a smooth patient journey.

You will collaborate with clinical staff, maintain accurate records, and help keep the front office organized while delivering professional service in a fast-paced environment.