Patient Services Specialist - Front Desk

Hugh Chatham Health, Inc.; Milwaukee (WI); Sur place; USD 27 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

Retirement plan

Educational assistance

Résumé du poste

Advocate Health is seeking a Front End Staff member for the Womens Care department in West Allis/Franklin, WI. This full-time role covers patient check-in, data collection, insurance verification, and scheduling while upholding patient privacy and service excellence.

The position emphasizes HIPAA compliance, accurate data entry, and effective communication with patients and clinical staff. Training and a comprehensive benefits package accompany the role.

Qualifications

• Must be able to register patients and collect insurance information.
• Maintain HIPAA compliance and patient confidentiality.
• Excellent customer service in high-volume, fast-paced environment.
• Explain financial responsibilities and coordinate with Financial Advocates.
• Strong organizational and multitasking abilities.

Responsabilités

• Creates the initial electronic health record that serves as the foundation of the patient medical record.
• Checks in and registers patients and collects demographic and insurance information.
• Discusses and collects co-pays and other patient financial responsibilities.
• Maintains confidentiality of patient information per HIPAA.
• May schedule patient appointments and coordinate follow-ups.
• Greets patients and visitors and provides information and assistance.

Connaissances

Customer service

HIPAA compliance

EHR documentation

Multitasking

Communication

Problem solving

Attention to detail

Office software

Typing skills

Formation

High School Diploma or GED

Outils

Microsoft Office

Electronic health record system

Description du poste

Advocate Health is seeking a Front End Staff member for the Womens Care department in West Allis/Franklin, WI. This full-time role covers patient check-in, data collection, insurance verification, and scheduling while upholding patient privacy and service excellence.

The position emphasizes HIPAA compliance, accurate data entry, and effective communication with patients and clinical staff. Training and a comprehensive benefits package accompany the role.