Patient Services Specialist (Float) – Flexible Hours & Benefits

Rush University Medical Center; Murphy (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

PTO and EID

401(k) with company match

Disability insurance

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Murphy, TX is seeking a Patient Service Specialist - Float to support patient check-in/check-out, insurance verification, and scheduling in a fast-paced outpatient setting.

The role covers Murphy, Wylie, Sachse, Rowlett, Garland, Allen with hours varying between 7am–7pm, Monday–Friday. Starting pay ranges from $19–$25 per hour based on experience and internal equity.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification helpful.
• Healthcare, medical, or dental office administration experience.

Responsibilities

• Coordinates patient appointments with Center manager to minimize cancellations and support treatment adherence.
• Registers patient information with signatures; ensures EMR accuracy.
• Verifies patient insurance and obtains required authorizations before visits; explains benefits and policies.
• Collects patient responsibility at each visit.
• Scans and maintains medical documents.
• Reconciles and posts charges daily and generates reports for clean claim processing.
• Responds to information requests from patients, other departments, and physicians.
• Maintains office; orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels to non-home location centers or other sites for coverage.
• Attends mandatory meetings and in-service education programs.

Skills

Customer service experience

Insurance verification knowledge

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Murphy, TX is seeking a Patient Service Specialist - Float to support patient check-in/check-out, insurance verification, and scheduling in a fast-paced outpatient setting.

The role covers Murphy, Wylie, Sachse, Rowlett, Garland, Allen with hours varying between 7am–7pm, Monday–Friday. Starting pay ranges from $19–$25 per hour based on experience and internal equity.