Patient Service Specialist - Float

Baylor Scott & White Institute for Rehabilitation; Murphy (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Life insurance

Prescription coverage

Paid Time Off (PTO) and Extended Illn.

401(k) retirement plan with company 0%

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Murphy, TX is hiring a Patient Service Specialist - Float to support clinics across Murphy, Wylie, Sachse, Rowlett, Garland, Allen. You will handle front desk tasks, insurance verifications, scheduling, check-in/out, and maintain EMR accuracy.

Ideal candidates have a HS diploma or GED and customer-service experience; familiarity with insurance processes is a plus. This full-time role offers flexible hours to meet center needs.

Qualifications

• HS diploma or GED is required.
• Preferred experience in customer service and insurance verification.

Responsibilities

• Coordinates patient appointments and check-in/check-out.
• Verifies insurance benefits and obtains required authorizations.
• Schedules and maintains records in the EMR system.
• Collects patient payments and reconciles daily charges.
• Maintains office supplies and supports center operations.

Skills

Customer service

Insurance verification

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Murphy, TX

Patient Service Specialist - Float

Areas of Coverage:

Murphy, Wylie, Sachse, Rowlett, Garland, Allen

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $19 - $25 per hourbased off experience

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects towards patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans