Patient Service Specialist (Float) – Frisco Front Office

Select Medical; Frisco (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Life insurance

Prescription coverage

Paid Time Off (PTO) and Extended Illnе

PTO & EID

401(k) with company match

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Frisco, TX is seeking a Patient Service Specialist (PSS) - Float to join our outpatient team. The role supports appointment coordination, patient intake, insurance verification, and billing-related duties in a fast-paced setting.

The position is full time with hours Monday–Friday 8am–5pm, offering competitive starting pay between $19 and $25 per hour based on experience, plus comprehensive benefits and growth opportunities within the PSS

Qualifications

• HS diploma or GED is required.

Responsibilities

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

Skills

Customer service

Insurance verification

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Frisco, TX is seeking a Patient Service Specialist (PSS) - Float to join our outpatient team. The role supports appointment coordination, patient intake, insurance verification, and billing-related duties in a fast-paced setting.

The position is full time with hours Monday–Friday 8am–5pm, offering competitive starting pay between $19 and $25 per hour based on experience, plus comprehensive benefits and growth opportunities within the PSS