Patient Services Specialist - Float Across Locations

Summit Health Management; Clifton (NJ); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life insurance

Job summary

VillageMD in New Jersey seeks a medical office administrator to greet patients, manage registrations, verify insurance, and guide families through scheduling. You will handle payments, post charges, and coordinate with staff for pre-authorizations to ensure smooth flow.

The role emphasizes accurate data entry, HIPAA compliance, and exceptional customer service across multiple office locations, with a focus on timely patient care and a positive experience.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills.
• Experience with medical office procedures and HIPAA preferred.

Responsibilities

• Greet patients and direct them professionally.
• Manage registration and patient flow efficiently.
• Process payments, post charges, and reconcile daily receipts.
• Verify insurance and update patient records in the system.
• Schedule and confirm appointments per guidelines.
• Coordinate pre-authorizations with care teams.

Skills

Customer service

Scheduling

Billing & payments

Insurance verification

Phone etiquette

Data entry

Education

High School diploma or GED

Associate degree preferred

EHR/Practice Management familiarity

Tools

EHR

Practice Management System

Windows-based software

Job description

VillageMD in New Jersey seeks a medical office administrator to greet patients, manage registrations, verify insurance, and guide families through scheduling. You will handle payments, post charges, and coordinate with staff for pre-authorizations to ensure smooth flow.

The role emphasizes accurate data entry, HIPAA compliance, and exceptional customer service across multiple office locations, with a focus on timely patient care and a positive experience.