Patient Services Specialist (Float)

shm; Clifton (NJ); On-site; USD 30,000 - 37,000; Full time

Job summary

Summit Health is seeking a patient services representative to greet visitors, manage registrations, and ensure smooth patient flow. You will handle calls, scheduling, verify insurance, collect payments, and support pre-authorizations. Strong customer service and English communication required for daily office operations.

The role involves clerical duties, multi-location coverage, and maintaining accurate patient records in a fast-paced care environment.

Qualifications

• High School Graduate or GED required; Associate Degree preferred.
• Excellent customer service skills required.
• Ability to communicate in English, both orally and in writing.
• Knowledge of medical office terminology preferred.
• Experience with EHR/Practice Management systems preferred.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner.
• Maintains efficient patient flow through registration and provides excellent service.
• Answers calls promptly, directs calls, and takes accurate messages.
• Processes insurance verifications and updates patient accounts.
• Schedules appointments and confirms future visits.
• Performs general clerical duties and supports satellite offices as needed.

Skills

Customer service

Multi-tasking

Communication skills

Education

High School Graduate or GED

Associate Degree preferred

Job description

Summit Health is seeking a patient services representative to greet visitors, manage registrations, and ensure smooth patient flow. You will handle calls, scheduling, verify insurance, collect payments, and support pre-authorizations. Strong customer service and English communication required for daily office operations.

The role involves clerical duties, multi-location coverage, and maintaining accurate patient records in a fast-paced care environment.