Patient Services Specialist - Flexible 32h (No Nights)

ADVENT Knows; Schaumburg (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO 16+ days (prorated year 1)

Health, dental, vision coverage with H

401k match

Life insurance

Regular business hours

Culture of growth

2 clinics (Schaumburg & Rockford)

Job summary

ADVENT in Schaumburg, IL is hiring a Patient Services Representative to warmly greet patients, check in using our EHR, and coordinate schedules across Schaumburg and Rockford clinics. You will manage patient flow, answer calls, process payments, and support daily clinic operations, ensuring a patient-focused experience from arrival through the visit and beyond.

Requires at least 1 year in a medical setting, strong communication, solid organizational skills, and comfort with Microsoft Office and

Qualifications

• Minimum 1 year in a medical/healthcare setting.
• Strong time management and multitasking skills.
• Experience with performance-based goals or metrics.
• Customer-first mindset and excellent communication.
• Tech-savvy with MS Office and EHR systems.
• High attention to detail and accuracy.
• Thrives in a fast-paced environment.
• Positive, team-oriented attitude and strong work ethic.
• Eligible to work at Schaumburg and Rockford clinics; valid driver license.

Responsibilities

• Greet patients warmly and check them in using the EHR.
• Coordinate and order sleep study devices and upload reports.
• Review schedules to confirm insurance and patient docs.
• Schedule appointments and manage patient flow.
• Answer calls and provide overflow support to the call center.
• Open/close the clinic following protocols.
• Process payments and support daily operations.
• Order medical supplies and pharmaceuticals as needed.
• Room patients and ensure clinic sanitation.

Skills

Customer service

Time management

Multitasking

Communication

Attention to detail

Problem solving

Teamwork

EHR proficiency

Driver license

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

ADVENT in Schaumburg, IL is hiring a Patient Services Representative to warmly greet patients, check in using our EHR, and coordinate schedules across Schaumburg and Rockford clinics. You will manage patient flow, answer calls, process payments, and support daily clinic operations, ensuring a patient-focused experience from arrival through the visit and beyond.

Requires at least 1 year in a medical setting, strong communication, solid organizational skills, and comfort with Microsoft Office and