Patient Scheduling Specialist II – Flexible Hours

Endeavor Health; Chicago (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision options

Tuition reimbursement

Wellness program savings plan

Health savings account options

Retirement with company match

Paid time off and holidays

Community involvement opportunities

Job summary

Endeavor Health is seeking a Patient Scheduling Representative II at Swedish Hospital in Chicago, IL. This full-time role requires handling high volumes of calls, scheduling for multiple offices, and pre-registration with attention to insurance and billing details.

Responsibilities include entering diagnoses, ICD-9 codes, and maintaining patient records while supporting staff with department policies and providing excellent customer service in a fast-paced environment.

Qualifications

• High School graduate; prefer two or more years of health related college course work.
• Preferred one year experience in hospital admissions, hospital department scheduling, or physician office scheduling.
• Excellent interpersonal and customer service skills; proper grammar and diction; basic medical knowledge.

Responsibilities

• Answer high volume calls promptly, courteously, and in a caring, friendly manner.
• Schedule appointments for multiple offices accurately and efficiently.
• Enter diagnoses and ICD-9 codes in compliance with local policies.
• Gather complete patient type, demographic and billing information.
• Pre-register patients in a timely and efficient manner.
• Explain insurance authorization and referral requirements and ensure financial clearance.

Skills

Interpersonal skills

Customer service

Phone communication

Medical terminology

Anatomy & physiology

Medical coding

MS Office

Typing 45 wpm

Education

High School diploma

Health-related college coursework

Tools

MS Office

Intranet/Internet portals

Job description

Endeavor Health is seeking a Patient Scheduling Representative II at Swedish Hospital in Chicago, IL. This full-time role requires handling high volumes of calls, scheduling for multiple offices, and pre-registration with attention to insurance and billing details.

Responsibilities include entering diagnoses, ICD-9 codes, and maintaining patient records while supporting staff with department policies and providing excellent customer service in a fast-paced environment.