Patient Services Specialist: First Impression Expert

University Dental Associates Inc; Morrisville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

University Dental Associates Inc. is seeking a Patient Services Representative (PSR) to be the face of the practice and ensure smooth patient flow. You will schedule appointments, confirm visits, verify insurance, collect payments, and assist with patient paperwork.

You’ll present treatment plans and guide patients through the financial aspects of care with kindness and professionalism. We’re looking for someone with at least six months in a similar role, strong customer service skills, and the

Qualifications

• Minimum six months in a similar role.
• Exceptional customer/patient service skills.
• Ability to manage multiple tasks throughout the day.
• Strong organizational habits.
• Proficiency with software, especially Office 365.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance coverage for services.
• Collect payments for services rendered.
• Assist with patient paperwork and documentation.
• Present treatment plans to patients.
• Check patients in and out of the office and conduct financial consultations.

Skills

Customer service

Time management

Organization

Office 365

Experience in similar role

Job description

University Dental Associates Inc. is seeking a Patient Services Representative (PSR) to be the face of the practice and ensure smooth patient flow. You will schedule appointments, confirm visits, verify insurance, collect payments, and assist with patient paperwork.

You’ll present treatment plans and guide patients through the financial aspects of care with kindness and professionalism. We’re looking for someone with at least six months in a similar role, strong customer service skills, and the