Director of First Impressions

Padgett Dental Partners; Greenville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus opportunity

Team environment

Job summary

Padgett Dental Partners is seeking a friendly Patient Care Coordinator to be the welcoming face of the practice. You will greet patients, answer calls, schedule appointments, and support daily operations with a patient-first attitude.

The ideal candidate has dental or medical receptionist experience, excels at multitasking, and enjoys delivering outstanding customer service in a fast-paced front-office environment. Join a collaborative team focused on exceptional patient care.

Qualifications

• Experience as dental or medical receptionist
• Excellent people skills and a friendly demeanor
• Strong organizational abilities and multitasking
• Professional appearance and positive attitude

Responsibilities

• Be the Face of Our Practice: Welcome patients with a warm smile and positive attitude.
• Deliver Exceptional Patient Service: Answer calls and assist patients with questions.
• Manage Patient Scheduling: Coordinate appointments and maintain an organized schedule.
• Build Patient Relationships: Develop meaningful connections and create a welcoming environment.
• Multitask with Confidence: Handle multiple front-office responsibilities efficiently.
• Support Practice Success: Collaborate with clinical and administrative teams.

Skills

Patient care

Front desk

Customer service

Multitasking

Organizational skills

Team player

Professional appearance

Job description

Description

Are you outgoing, personable, and passionate about creating an exceptional patient experience? Padgett Dental Partners is looking for an enthusiastic, organized, and patient-focused Patient Care Coordinator to join our team!

We are looking for someone who can truly be the face of our practice—someone who brings positive energy, enjoys building relationships with patients, and makes everyone feel welcome from the moment they walk through our doors.

This position is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and can confidently manage a busy front office while delivering outstanding customer service.

What You'll Do

• Be the Face of Our Practice: Welcome patients with a warm smile, positive attitude, and genuine enthusiasm while creating a memorable first impression.
• Deliver Exceptional Patient Service: Answer incoming calls, assist patients with questions, and ensure every interaction is professional, friendly, and helpful.
• Manage Patient Scheduling: Coordinate appointments, maintain an organized schedule, and help maximize efficiency throughout the practice.
• Build Patient Relationships: Develop meaningful connections with patients and help create a comfortable, welcoming environment.
• Multitask with Confidence: Manage multiple front-office responsibilities while remaining organized, attentive, and detail-oriented.
• Support Practice Success: Collaborate with the clinical and administrative teams to ensure smooth daily operations and an outstanding patient experience.

What We're Looking For

• Previous dental or medical receptionist experience is required.
• An outgoing, energetic, and friendly personality.
• Exceptional customer service and telephone communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Confidence managing a busy patient schedule in a fast-paced environment.
• A team-oriented mindset with a willingness to jump in and help wherever needed.
• A professional appearance, positive attitude, and passion for patient care.

Schedule

• Monday–Thursday: 7:30 AM – 5:00 PM
• Every Other Friday: 8:00 AM – 12:30 PM

Benefits & Perks

• Comprehensive Benefits Package for eligible employees
• Bonus Opportunity
• Supportive, team-oriented work environment