Patient Services Specialist - Fast-Paced Medical Office

GuideWell Emergency Doctors; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

GuideWell Emergency Doctors is seeking a Patient Service Specialist to support a fast-paced emergency care setting in Tampa. The role emphasizes accuracy, adherence to protocols, and exceptional patient experience in a high-visibility environment.

The position involves data entry, insurance verification, obtaining authorizations, chart preparation, appointment scheduling, and copay collection, with travel up to 30% to support clinic operations across the market. Bilingual Spanish is preferred.

Qualifications

• High School diploma or equivalent required.
• Must successfully pass a Level 2 background screen and drug test.
• Able to stand and work up to 12 hours in a day.

Responsibilities

• Enter new patients into the patient database.
• Verify insurance information.
• Obtain authorization from insurance companies.
• Assemble patient charts.
• Schedule patient appointments.
• Collect copays and contracted rates from patients.
• Coordinate admissions.
• Audit charts for completeness and obtain missing information.

Skills

Customer service

English proficiency

Public speaking

Bilingual Spanish

Office equipment

Education

High School diploma or equivalent

Tools

Fax machines

Copiers

Computers

Telephones

Job description

GuideWell Emergency Doctors is seeking a Patient Service Specialist to support a fast-paced emergency care setting in Tampa. The role emphasizes accuracy, adherence to protocols, and exceptional patient experience in a high-visibility environment.

The position involves data entry, insurance verification, obtaining authorizations, chart preparation, appointment scheduling, and copay collection, with travel up to 30% to support clinic operations across the market. Bilingual Spanish is preferred.