Patient Service Specialist – Medical Office Front Desk

Guidewell-Emergency-Doctors; Largo (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Guidewell-Emergency-Doctors is seeking a Patient Service Specialist to support the clinic with patient intake, insurance verification, and scheduling. The role emphasizes accuracy, adherence to protocols, and patient experience in a fast-paced environment.

The position requires a high school diploma, ability to travel up to 30%, and strong interpersonal skills, with bilingual Spanish preferred to assist diverse patients. Background checks and drug testing are required.

Qualifications

• High school diploma or equivalent required.
• Must pass Level 2 background screen and drug test.
• Able to perform duties in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting).
• Bilingual Spanish preferred.
• Travel up to 30% to support clinic operations across the market.

Responsibilities

• Enter new patients into the patient database.
• Verify insurance and obtain authorization.
• Prepare patient charts and schedule appointments.
• Collect copays and contracted rates from patients.
• Coordinate admissions and audit charts for completeness.

Skills

Public speaking

Data entry

Office equipment

Bilingual Spanish

Mobility (standing/walking)

Education

High school diploma or equivalent

Tools

Copiers

Computers

Telephones

Job description

Guidewell-Emergency-Doctors is seeking a Patient Service Specialist to support the clinic with patient intake, insurance verification, and scheduling. The role emphasizes accuracy, adherence to protocols, and patient experience in a fast-paced environment.

The position requires a high school diploma, ability to travel up to 30%, and strong interpersonal skills, with bilingual Spanish preferred to assist diverse patients. Background checks and drug testing are required.