Patient Service Specialist - Medical Office Front Desk

Sanitas; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sanitas in Tampa, FL seeks a Patient Service Specialist to support clinic operations and patient experience in a busy, on-site setting. The role contributes to efficient outpatient care and accurate data management.

The candidate will navigate insurance processes, scheduling, and chart preparation in a fast-paced environment. Key responsibilities include patient data entry, insurance verification, obtaining authorizations, and ensuring compliance with security policies.

Qualifications

• Must pass a Level 2 background check and drug test.
• Able to stand and work up to 12 hours in a day.
• Able to use all necessary office equipment (faxes, copiers, computers, telephones).
• Legibly write English, clearly speak English and read English.
• Bilingual Spanish is preferred.

Responsibilities

• Enter new patients into the patient database.
• Verify insurance.
• Get authorization from insurance companies.
• Put together patient charts.
• Schedule patient appointments.
• Collect copays and contracted rates from patients.
• Coordinate admissions.
• Audit charts for completeness and obtain missing info from clinical team.
• Follow information security policies and report on their performance.

Skills

Level 2 background check

Stand 12 hours

Office equipment use

English literacy

Bilingual Spanish (preferred)

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Sanitas in Tampa, FL seeks a Patient Service Specialist to support clinic operations and patient experience in a busy, on-site setting. The role contributes to efficient outpatient care and accurate data management.

The candidate will navigate insurance processes, scheduling, and chart preparation in a fast-paced environment. Key responsibilities include patient data entry, insurance verification, obtaining authorizations, and ensuring compliance with security policies.