Patient Service Specialist — Fast-Paced Medical Office

GuideWell Emergency Doctors; Largo (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

GuideWell Emergency Doctors is seeking a Patient Service Specialist to support the facility and enhance the patient experience. You will enter new patients, verify insurance, schedule appointments, collect copays, and coordinate admissions in a fast-paced environment.

The role requires a High School diploma, ability to stand for long periods, and strong teamwork. Bilingual Spanish is a plus, and travel up to 30% may be needed to support multiple clinics across the market.

Formación

• Must pass a Level 2 background screen and drug test.
• Able to perform duties in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting).
• Able to use office equipment (faxes, copiers, computers, telephones).
• Able to stand and work up to 12 hours in a day.
• Legible English writing and clear spoken English; bilingual Spanish is preferred.

Responsabilidades

• Entering new patients into the patient database.
• Verifying insurance.
• Obtaining authorization from insurance companies.
• Putting together patient charts.
• Scheduling patient appointments.
• Collecting copays and contracted rates from patients.
• Coordinating admissions.
• Auditing charts for completeness and obtaining missing information from clinical team.
• Adhering to information security policies and reporting on performance.

Conocimientos

Level 2 background check

Drug test

Office equipment usage

Stand for long shifts

English language proficiency

Spanish bilingual (preferred)

Educación

High school diploma

Descripción del empleo

GuideWell Emergency Doctors is seeking a Patient Service Specialist to support the facility and enhance the patient experience. You will enter new patients, verify insurance, schedule appointments, collect copays, and coordinate admissions in a fast-paced environment.

The role requires a High School diploma, ability to stand for long periods, and strong teamwork. Bilingual Spanish is a plus, and travel up to 30% may be needed to support multiple clinics across the market.