Patient Service Specialist — Fast-Paced Medical Office

GuideWell Emergency Doctors; Tampa (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

GEMD in Tampa, FL is seeking a Patient Service Specialist to support the facility’s operations and patient experience. You will work in a fast-paced environment, uphold protocols and values, and interact with patients, insurers, and clinical staff.

Key duties include entering new patients, verifying insurance, obtaining authorizations, coordinating admissions, scheduling appointments, collecting copays, and auditing charts.

Qualifications

• Must pass Level 2 background screen and drug test.
• Able to stand and work up to 12-hours in a day.
• Able to use all necessary office equipment.
• Spanish bilingual is preferred.

Responsibilities

• Enter new patients into the patient database.
• Verify insurance.
• Obtain authorization from insurance companies.
• Put together patient charts.
• Schedule patient appointments.
• Collect copays and contracted rates from patients.
• Coordinate admissions.
• Audit charts for completeness and obtaining missing information from the clinical team.
• Follow information security policies and management system, contributing to their effectiveness.

Skills

Public speaking

Customer service

English proficiency

Education

High School diploma or equivalent

Tools

Office equipment operation

Job description

GEMD in Tampa, FL is seeking a Patient Service Specialist to support the facility’s operations and patient experience. You will work in a fast-paced environment, uphold protocols and values, and interact with patients, insurers, and clinical staff.

Key duties include entering new patients, verifying insurance, obtaining authorizations, coordinating admissions, scheduling appointments, collecting copays, and auditing charts.