Patient Services Specialist — Evening & Weekend Support

Hudson Headwaters Health Network Inc.; Town of Champlain (NY); Vor Ort; USD 21.000 - 31.000; Vollzeit

Zusammenfassung

Hudson Headwaters Health Network Inc. seeks an enthusiastic Patient Services Assistant to provide front-desk support and basic administrative duties in a clinical setting. The role handles patient greetings, calls, check-ins, scheduling, and billing-related tasks with a focus on accuracy and customer service.

Work 20-30 hours per week with varying shifts including evenings and a Saturday morning rotation; in-person at the health center, with friendly teamwork across the care site.

Qualifikationen

• High school diploma or equivalent required.
• Computer training and/or medical terminology preferred.
• Experience in a medical office or equivalent training required.

Aufgaben

• Greet patients and visitors promptly and professionally.
• Assist with calls, faxes, and communications among team members.
• Identify emergencies and take appropriate action.
• Schedule and manage patient appointments and reschedules to optimize provider time.
• Collect co-pays and advise on sliding fee program.
• Enter and verify patient demographics and insurance information.

Kenntnisse

Customer service

Communication skills

Microsoft Office

Phone etiquette

Ausbildung

High School Diploma or equivalent

Tools

EMR systems

MS Office

Jobbeschreibung

Hudson Headwaters Health Network Inc. seeks an enthusiastic Patient Services Assistant to provide front-desk support and basic administrative duties in a clinical setting. The role handles patient greetings, calls, check-ins, scheduling, and billing-related tasks with a focus on accuracy and customer service.

Work 20-30 hours per week with varying shifts including evenings and a Saturday morning rotation; in-person at the health center, with friendly teamwork across the care site.