Patient Services Specialist — Elevate Patient Experience in Clinic

Baylor Scott & White Health; College Station (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with match

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in and check-out, scheduling, and insurance verification, while directing patients to the appropriate waiting areas and handling routine inquiries.

Ideal candidates have a High School Diploma or GED and under 1 year of experience, with strong communication, data entry, and phone etiquette.

Qualifications

• Requires a High School Diploma or GED.
• Less than 1 year of related experience.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Assist patients with check-in/check-out and scheduling.
• Verify insurance information and patient demographics.
• Direct patients to appropriate waiting areas and provide information.
• Answer phones and respond to routine inquiries about services and hours.
• Support medical records duties as requested.

Skills

Active listening

Interpersonal communication

Phone etiquette

Data entry

Typing proficiency

Customer service

Education

High School Diploma or GED

Tools

EHR software

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in and check-out, scheduling, and insurance verification, while directing patients to the appropriate waiting areas and handling routine inquiries.

Ideal candidates have a High School Diploma or GED and under 1 year of experience, with strong communication, data entry, and phone etiquette.