Patient Services Specialist: EHR & Scheduling Expert

Signature Health Inc; Lakewood (CO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

HealthJoy

PTO

Federal Loan Forgiveness

Professional Development

Job summary

Signature Health is seeking a Patient Services Representative to deliver exceptional front-desk support in our Colorado offices. You will greet patients, verify insurance, schedule appointments, collect copays and keep the EHR up to date.

As part of the Patient Services team, you will use Epic to manage registrations, verify coverage, and support a smooth patient experience while adhering to HIPAA and office procedures. This is a full-time role with opportunity for growth.

Qualifications

• High School Diploma or equivalent required.
• 1 year of office or customer service experience required.
• Medical office experience preferred, behavioral health exposure a plus.

Responsibilities

• Greet patients and families and answer phone calls with a friendly, professional manner.
• Ensure accurate patient registration, insurance data, and EHR updates.
• Schedule appointments, manage provider availability, and collect copayments.
• Verify insurance coverages and assist with financial assistance when needed.
• Maintain confidentiality in line with HIPAA.

Skills

Customer service

Office administration

HIPAA compliance

Education

High School Diploma or equivalent

Tools

Epic EHR

Microsoft Office

Job description

Signature Health is seeking a Patient Services Representative to deliver exceptional front-desk support in our Colorado offices. You will greet patients, verify insurance, schedule appointments, collect copays and keep the EHR up to date.

As part of the Patient Services team, you will use Epic to manage registrations, verify coverage, and support a smooth patient experience while adhering to HIPAA and office procedures. This is a full-time role with opportunity for growth.