Patient Services Specialist - Day Shift (Full-Time)

Prime Healthcare Services; Harlingen (TX); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick time and holidays

Bereavement leave, FMLA and otherLeave

Employer 401K options

Tuition reimbursement options

Life, disability, and other insurance

Many other amazing benefits

Job summary

Prime Healthcare Services in Harlingen, TX is seeking a Customer Service Representative for full-time daytime shifts at the Harlingen Central Billing Office. The role focuses on delivering high-quality patient and customer service in a professional, friendly manner.

You will answer phones, process requests, and may be assigned to special projects with defined timelines. A high school diploma and English communication skills are required, with prior medical office experience preferred.

Qualifications

• High School Diploma or equivalent.
• Previous customer service or medical office experience preferred.
• Intermediate computer skills.
• Experience with Microsoft Office (intranet and Word documents).
• Ability to communicate in English both orally and in writing.

Responsibilities

• The Customer Service Representative is a high level customer service position and a primary contact within the department.
• Ensure each customer, patient, and coworker is treated professionally and friendly.
• Answer phones to process requests; may be assigned to special projects with deadlines.

Skills

Customer service

English communication

Computer skills

Microsoft Office

Intranet access

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Intranet

Job description

Prime Healthcare Services in Harlingen, TX is seeking a Customer Service Representative for full-time daytime shifts at the Harlingen Central Billing Office. The role focuses on delivering high-quality patient and customer service in a professional, friendly manner.

You will answer phones, process requests, and may be assigned to special projects with defined timelines. A high school diploma and English communication skills are required, with prior medical office experience preferred.