Patient-Focused CSR - Medical Office, Day Shift, Full-Time

Harlingen Medical Center; Harlingen (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick time and holidays

Bereavement leave, FMLA and other paid

Employer 401K options

Tuition reimbursement options

Life, disability, and other insurance

Job summary

Harlingen Medical Center in Harlingen, TX is seeking a Customer Service Representative for its Central Billing Office. This full-time, days shift position handles inbound calls, processes requests, and supports patients and staff with a friendly, professional approach.

Ideal candidates have a high school diploma and some medical office or customer service experience, plus solid MS Office and English communication skills. Benefits include health coverage and 401K options.

Qualifications

• High School Diploma or Equivalent.
• Previous Customer Service or Medical Office experience preferred.
• Intermediate computer skills.
• Experience with Microsoft Office – intranet and Word documents.
• Ability to effectively communicate in English both orally and in writing.

Responsibilities

• Answer phones to process requests and route information.
• Provide professional and friendly service to customers, patients, and coworkers.
• May be assigned to special projects with deadlines and scope.

Skills

Customer service

English communication

MS Office

Intranet familiarity

Education

High School Diploma or Equivalent

Tools

Medical office software

Job description

Harlingen Medical Center in Harlingen, TX is seeking a Customer Service Representative for its Central Billing Office. This full-time, days shift position handles inbound calls, processes requests, and supports patients and staff with a friendly, professional approach.

Ideal candidates have a high school diploma and some medical office or customer service experience, plus solid MS Office and English communication skills. Benefits include health coverage and 401K options.