Patient Services Specialist – Healthcare Support

Saint Mary's Health Network; Harlingen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Prime Healthcare is seeking a Customer Service Representative to be one of the first lines of communication in the department. You will answer phones, process requests, and maintain professional interactions with customers, patients, and coworkers.

The role requires a high school diploma or equivalent, preferred experience in customer service or a medical office, and solid English communication skills. Day shifts in a full-time capacity are offered.

Qualifications

• High School Diploma or Equivalent.
• Previous Customer Service or Medical Office experience preferred.
• Intermediate computer skills.
• Experience with Microsoft Office, intranet and Word documents.
• Ability to effectively communicate in English both orally and in writing.

Responsibilities

• Answer phones and process requests in a professional and friendly manner.
• Be one of the first lines of communication within the department.
• May be assigned to special projects with defined timeframes.

Skills

Customer service

Medical office

Computer skills

English communication

Education

High School Diploma

Tools

Microsoft Office

Job description

Prime Healthcare is seeking a Customer Service Representative to be one of the first lines of communication in the department. You will answer phones, process requests, and maintain professional interactions with customers, patients, and coworkers.

The role requires a high school diploma or equivalent, preferred experience in customer service or a medical office, and solid English communication skills. Day shifts in a full-time capacity are offered.