Patient Services Specialist - Compassionate Care & Growth

40000 Canyons Medical Group; United States; On-site; USD 36,000 - 47,000; Full time

Job summary

Intermountain Health Layton Hospital is seeking a Patient Service Representative to be the first connection with patients, greeting and verifying information while guiding them through intake and care processes.

The role emphasizes courteous communication, accurate EMR documentation, and coordinating appointments and billing. This full‑time position at Layton clinic offers a competitive hourly range and benefits.

Qualifications

• Six months of customer service experience
• Basic computer skills for word processing and data entry
• Professional manner and strong interpersonal skills
• Ability to protect PHI and patient privacy
• Ability to collaborate with patients and fellow caregivers

Responsibilities

• Answer calls and greet patients, provide courteous service
• Verify information and enter demographics in the registration system
• Schedule appointments and process payments
• Document patient interactions in the EMR accurately
• Assist with insurance and billing forms as needed

Skills

Customer service

Data entry

Communication

PHI protection

Team collaboration

Education

High school diploma or GED

Tools

EMR systems

Microsoft Word

Job description

Intermountain Health Layton Hospital is seeking a Patient Service Representative to be the first connection with patients, greeting and verifying information while guiding them through intake and care processes.

The role emphasizes courteous communication, accurate EMR documentation, and coordinating appointments and billing. This full‑time position at Layton clinic offers a competitive hourly range and benefits.